The technology can work perfectly and the process can be right.
None of that matters if people don't change how they work.
Systems go live and processes change according to plan. However, six months later the organisation has gone back to doing things the old way, because the change itself was never planned or supported properly.
We plan the change before delivery starts, and stay with your people through implementation, so the new ways of working are fully embedded, and your people are set up for success.
The problems we solve
Outcome-led. Pre-built Playbooks.
Every product is priced and scoped before any work begins. No surprises, no open-ended
engagement, no invoice that grows without warning.
Change Mobilisation
Sets up the plan and structure for adopting a change, whether it's one you've identified yourselves or one being delivered through one of our other products. We assess the impact on your people and processes, map and align the stakeholders and teams affected, and deliver the communications, training and support approach.
Change is being delivered with no impact assessment yet
Multiple stakeholder groups affected, but nobody has aligned them
No agreed plan for communications, training and support
Leadership wants a clear adoption plan before committing budget
Unclear how much pushback or disruption to expect
Change Execution
Delivers the change activities required for the full duration of a change or transformation programme - running stakeholder communications, training and embedding support.
Follows naturally from Change Mobilisation, or can be bought standalone if a plan is already in place and what's needed is the capacity to deliver it.
A change plan already exists, whether from Change Mobilisation or built internally
No internal capacity to run stakeholder communications, training and support for the programme's full duration
The change is already live and adoption needs active, ongoing management
Delivery needs a dedicated team for the whole duration, not occasional internal support
Our track record
Change Mobilisation
A privately owned construction business was going through a business-wide transformation, implementing Oracle Fusion, but had little maturity in delivering change. We set up a change function from the outset, aligning leadership, agreeing outcomes, and building a change network of key SMEs across the workstreams.
Change Management
A PE-backed company was running a business-wide transformation impacting 3,000 people and needed a fully integrated change workstream. We mapped stakeholders and how change would land for them, then used blogs, videos, and a team intranet to drive understanding and adoption.
Light-touch Change
A rapidly growing bank was delivering change through small, continuous projects, but with no formal process, so adoption was low. We gave teams a lightweight toolkit to manage change alongside delivery, not as a separate workstream, so people understood the impact and could adopt new ways of working.
Where Change Management leads
Change Management rarely sits in isolation. It's almost always running alongside a programme that's delivering the change, and often attached to a Finance Transformation or Lead to Cash implementation.
Programme Management
If you need structured governance and delivery oversight running alongside the change work
Finance Transformation
If the change is part of a wider finance transformation that needs delivery support too
Technology Optimisation
If the change your people are being asked to adopt is a new system, and the implementation itself still needs to be delivered properly
Start with Change Mobilisation
Three weeks, and you'll have a clear plan for how to bring your people on the journey before the delivery starts.