Revenue leakage, slow collection, billing errors.
The money is not reaching you.
The lead-to-cash process runs from the moment you win a customer to the moment they pay. When it breaks down, invoices are late or inaccurate, customers query them instead of paying them, and your team spends its time chasing cash. The result: cashflow tightens and DSO creeps up.
We rebuild the process end to end: how you quote, invoice, collect and reconcile, so nothing falls through the gaps, cash comes in faster, customer experience improves, and churn goes down.
The problems we solve
Outcome-led. Pre-built Playbooks.
Every product is priced and scoped before any work begins. No surprises, no open-ended engagement, no invoice that grows without warning.
Revenue & Cash Diagnostic
A rapid assessment of your lead to cash process, from sales through legal, billing, credit control and revenue accounting. We identify where things are breaking down: contract errors, slow collections, aged debt, inaccurate billing, revenue leakage. We find the root causes, and prioritise the fixes.
Revenue leakage is suspected but never quantified
Weak discount approvals
Billing errors or customer disputes are common
Aged debt is growing without clear explanation
Credit collection is operated on spreadsheets
Lead to Cash Accelerator
Implements the fixes to your lead to cash process. This may include implementing new tools, bolt-on systems or targeted upgrades where they add value, alongside
process and data fixes.
Revenue leakage has been identified but nobody owns fixing it
You know what needs to change, but not how. This builds on a diagnostic, whether it's one we've already done together, or work you've done yourself
Problems are known but no internal capacity to fix them
You want improvements without a full system replacement
You need value fast
Our track record
Reduce Aged Debt
A PE-backed company had £30m in aged debt, putting loan repayments and covenant compliance at risk. We set up a tiger team to analyse debt by value, ageing and dispute status, with fixes including a workflow for disputed items and a sales incentive plan, reducing aged debt by 66% to £10.5m in 3 months.
Automate Credit & Collections
A PE-backed company had no way to prioritise or track outstanding debt by age, value, or customer. We implemented High Radius, giving the team clear visibility by category, with fixes including prioritising debt by value and streamlining disputes, to reduce DSO from 75 days to 45.
Optimise Quoting
A PE-backed company was losing £5m in revenue through unapproved discounts and no central price list, leaving quoting open to error. We implemented a discount approval process aligned to delegation of authority, a deal desk for larger deals, and a locked-down central price book, to close the gap.
Where Lead to Cash Transformation leads
Lead to cash improvements often surface the need for wider finance function work, or reveal that the programme to fix it needs proper governance in place.
Finance Transformation
If the diagnostic surfaces broader finance function issues beyond the lead-to-cash process
Programme Management
If the scale of the fix requires structured programme governance to deliver it
Technology Optimisation
If fixing the lead to cash process requires system changes, a new collections tool, or better integration between billing and finance systems
Start with the Revenue & Cash Diagnostic
Three weeks, and you'll know exactly where the money is going and what to do about it.